Cyber Insurance Leaders Podcast

CYBER INSURANCE LEADERS Podcast

Tune in to the CYBER INSURANCE LEADERS Podcast—your source for expert insights on cyber insurance, security, and risk management. Hear from top industry leaders as they discuss trends, challenges, and best practices shaping the future of cyber risk.

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Ep. 57 – Building a Resilient Cyber MGA Through Discipline and Consistency – with Greg Markell

Ep. 57 – Building a Resilient Cyber MGA Through Discipline and Consistency – with Greg Markell

When the market softened, Ridge didn’t follow the crowd. Here’s how discipline became their competitive edge.
 
In this episode, host Anthony Hess sits down with Greg Markell, President & CEO at Ridge Canada Cyber Solutions Inc., for a candid conversation on what it takes to build a sustainable cyber MGA.

Greg shares how Ridge has resisted the pull of chasing market share during soft cycles—maintaining its underwriting standards since 2020—and why he believes cyber risk transfer must be earned, not assumed. He unpacks Ridge’s strategy of building proprietary underwriting tools in-house, explains why AI is an efficiency enhancer (not a replacement for people), and introduces the company’s new “risk marketplace,” which helps brokers turn declines into actionable paths to coverage.

 
You’ll learn:

1. Why consistent underwriting is Ridge’s strategy for long-term profitability
2. Why cyber coverage should depend on client maturity, not market capacity
3. How Ridge balances internal tech and AI with human-led underwriting
4. What Ridge’s “risk marketplace” offers when clients aren’t ready for coverage
5. Why trusted vendor partnerships are core to a strong claims experience

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Get in touch with Greg Markell on LinkedIn: https://www.linkedin.com/in/gregmarkell/


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About the host Anthony Hess:
Anthony is passionate about cyber insurance. He is the CEO of Asceris, which supports clients to respond to cyber incidents quickly and effectively. Originally from the US, Anthony now lives in Europe with his wife and two children.

Get in touch with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyhess/ or email: ahess@asceris.com.

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Thanks to our friends at SAWOO for producing this episode with us!


About

CYBER INSURANCE LEADERS is a monthly podcast dedicated to helping cyber insurance and security professionals keep up with the latest developments, best practices, and innovations in the industry. If you’re looking to learn from cyber insurance and security experts, this show is for you. Each episode features an interview with an executive or thought leader, discussing topics such as the cyber insurance industry as a whole, international growth, cyber claims, and more.

Hosted by

Anthony Hess, CEO at Asceris